
Users must open a case with Support to get the CleanWipe tool. You might not be getting the most current version, and you never know if the download is malicious or not.īe wary of other sources that may have the tool available. Only use the tool provided by Symantec Support. Client uninstall (including remote uninstalling of large groups) Please note that Symantec only recommends using the CleanWipe tool as the final solution for removal of our product, the proper uninstallation steps should always be tried first. Symantec Endpoint Protect Manager (SEPM) uninstall After having problems with one XPPro machine i decided to uninstall Symantec Endpoint Protection. Everything seemed to go ok, i rebooted and the endpoint framework was still there (in the taskbar) and the rtvscan service was still running. When i opened Endpoint it told me 'Your Computer is protected - No problems detected' and under is written. Windows 2000 SP4+ (requires MS KB816542 included in Update Rollout 1 for SP4) What to do when conventional uninstall methods fail: Cleanwipe, manual removal methodsĪgain, a New Cleanwipe version is introduced in SEP 12.1 RU2Īs of, the latest version of CleanWipe is v.401. #HOW TO REMOVE SYMANTEC ENDPOINT PROTECTION FROM WINDOWS UPDATE# Windows 8 / 2012 Server Both 32 and 64 bit versions, where applicable Click on the Tamper Protection tab and uncheck the box for 'Protect Symantec security software from being tampered with or shut down. #HOW TO REMOVE SYMANTEC ENDPOINT PROTECTION FROM WINDOWS 64 BIT# This information is difficult to find in any of Symantecs documentation, but not performing this step will prevent you from being able to uninstall SEP. To have the Latest Version of Symantec CleanWipe Tool, you may need to Create / Open a Case with Symantec Technical Support.Ĭheck the Procedures to open the Case in Step 3. If you are not able to open a case, there are manual removal documents available that can help you with removing all traces of the SAV/SEP product.


#HOW TO REMOVE SYMANTEC ENDPOINT PROTECTION FROM WINDOWS 64 BIT#.
